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Frequently Asked Question!
Yes! We use a leading encryption service to process your payment, your credit card information is hidden from us.
Order numbers are automatically generated and send to your email seconds after placing order. Please check you email to find order number. Please check your inbox or Spam/junk folder. Also ensure accuracy of email when typing.
All orders are most of the time shipped via USPS ( United States Postal Service). Please use tracking number emailed to you at [https://tools.usps.com/go/TrackConfirmAction_input] to track package.
At the moment, we ship in the US, Canada and to a select few countries in Europe and Asia.
Please note we do not have a return policy on item that are not damaged or expired. If you want to return items against our rules you may do so however, please note you will return item at your own shipping cost and also pay the mandatory 20% restocking fee on item excluding shipping fee paid.
We can be extremely busy during the holiday season especially during Easter, Thanksgiving and Christmas holidays so please be patient with us during those periods. All orders will be processed as we have plenty of items in stock. During the holidays the carriers including post office also have lots of packages which sometimes delays our shipments and supplies. If you order is delayed please be patient with us.
Please email us immediately after noticing incorrect address. If order has already been shipped please go to www.usps.com under track or mange click on intercept package to change address
USPS can drop off your package when no one is home or have package instructed to be left at home, office, neighbor. Simply sign in to your usps.com account ( FREE)
